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We also suggest visiting our FAQ page where you may ﬁnd your answer.
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TRUFFLE c/o EPIC Fulfillment
8835 West 116th Circle, Suite F, Broomfield, CO 80021
Please allow up to 2 business days after order confirmation for your items to ship. Please note that we do not ship on weekends or holidays.
For orders shipping within the Continental US, we offer FedEx Ground and 2Day options that may be selected at checkout.
$5 flat-rate shipping and free shipping $100+ applicable to Continental US addresses only. Alternative shipping methods to delivery locations outside of the Continental US may be selected at checkout.
We ship worldwide! For international orders, duties and taxes will be the responsibility of the order recipient. Total shipping charges will be determined at checkout. For Canadian customers selecting USPS International First Class, please allow up to 5 weeks delivery due to customs procedures.
Returns and Exchanges
To initiate a return or exchange, please email us at firstname.lastname@example.org within 14 days of receipt for return authorization details.
Orders may be returned so long as:
• All items are new, unused, and in their original packaging.
• The order is returned within 14 days of receipt.
• The order was not purchased on final sale.
If you are looking to make an exchange for an item of equal or lesser value, please note which item(s) you would like to receive on your original packing slip.
Please keep the tracking number and any other relevant shipping information in the unlikely event we do not receive your return shipment.